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  • Maintenance: Beyond the Basic - In Class Training

Maintenance: Beyond the Basic - In Class Training

  • 17 Sep 2020
  • 18 Sep 2020
  • TBD

Maintenance: Beyond the Basic

In class training on Zoom! Maintenance and how you handle it will either make or break your business. This course covers the vital everyday maintenance components of a successful property management company.

Date:  September 17th & 18th, 2020

Time: TBD 

Location: Online Zoom Meeting

Dave Holt

Instructor: Dave Holt, PM® RMP® CPM®

Dave is the president of R.P. Management, CRMC® in Minneapolis, Minnesota where his company manages over 500 single family and small residential rental properties. Dave holds the Master Property Manager (MPM®) and Residential Management Professional (RMP®) designations and his company holds the Certified Residential Management Company (CRMC®) designation. He served on the National Board of Directors from 1991 through 1995 and again in 2004. As a Board member, he served as chair for the Education, Convention, Nominating and Long Range Planning Committees and was the National President during the 1994-95 term. Dave now serves NARPM® through committee involvement, teaching convention courses and seminars and the RMP®/MPM® courses.


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Who Should Attend:
Brokers; Owners; Property Managers; Maintenance Coordinators; Maintenance Assistants; Office Staff and everyone else in the office that will be affected by maintenance

What you will learn:

  • How To Manage Tenant And Owner Expectations
  • The Components Of Maintenance Policies And Procedures
  • How To Work With Sub-Contractors
  • How To Schedule And Track Work Orders

How you will benefit:
Having the knowledge to effectively systematize your maintenance will result in happier owners and tenants; better maintained properties, fewer emergency maintenance headaches and less stress for the property management staff!

Learning Objectives:

  • Maintenance Policies & Procedures
  • Managing Tenant & Owner Expectations
  • Maintenance Categories & Understanding Maintenance
  • Staffing & Maintenance Competency Required
  • Scheduling & Tracking
  • Working With Sub-Contractors
  • Inspections/Surveys
  • Accounting for the Maintenance

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